Shipping policy

📦 Shipping Policy

We’re committed to getting your order to you as quickly and safely as possible!

• Processing Time: All personalized items are handmade to order. Please allow 5–7 business days for production before shipping.

• Shipping Time: Once shipped, delivery typically takes 3–7 business days within the U.S. (times may vary during holidays or due to carrier delays).

• Shipping Rates: Shipping costs are calculated at checkout based on your location and order size.

• Tracking: You’ll receive a tracking number by email as soon as your order ships.

Please double-check your shipping address at checkout—we are not responsible for delays or losses due to incorrect information.

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🔄 Return & Exchange Policy

Because each item is custom made, we do not accept returns or exchanges on personalized products. However, we want you to be 100% happy with your purchase!

• If your order arrives damaged or with an error on our part, please contact us within 5 days of delivery with a photo and description of the issue.

• We’ll work with you quickly to resolve the problem—whether that means a replacement or a refund.

For any questions, feel free to reach out to us

Thank you for supporting our small business and handmade creations!